Customer Service Orientation-DILC: Difference between revisions

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Latest revision as of 11:56, 17 December 2024

Interactive Learning Center Diliman Customer-Service Orientation informs the Center's activities.

This Orientation means:

UPD constituents, especially the faculty, are ILC Diliman's direct customers.
ILCD personnel shall strive to understand the needs of their customers while providing efficient service.
ILCD duties are carried out in the best professional manner possible. It means, in part, that ILCD personnel are expected to be respectful and, at all times, carry out their tasks to the best of their abilities.
ILCD values customers' feedback being essential in the improvement of ILCD services.
ILCD personnel shall strive to answer inquiries and requests from customers as satisfactorily and quickly as possible.
ILCD shall endeavor to avoid unnecessary, avoidable, unannounced interruption of its online services, including UVLe, iskWiki!, ILCD website.

index.php?title=Category:DILC Matters

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-DILC has a customer-service orientation that informs its activities. This Orientation means:
+[[Interactive Learning Center Diliman]] Customer-Service Orientation informs the Center's activities.
-* UPD constituents, especially the faculty, are DILC's direct "customers".
+This Orientation means:
-* Every DILC personnel strives to understand the needs of its customers while providing efficient service.
-* DILC duties are carried out in the best '''professional''' manner possible. It means, in part, that every DILC personnel is expected to be respectful and, at all times, carry out tasks to the best of his or her abilities.
+* UPD constituents, especially the faculty, are ILC Diliman's direct customers.
-* DILC values customer's feedback being essential in the improvement of DILC services.
+* ILCD personnel shall strive to understand the needs of their customers while providing efficient service.
-* Every DILC personnel strives to answer inquiries and requests from customers as satisfactorily and quickly as possible.
+* ILCD duties are carried out in the best '''professional''' manner possible. It means, in part, that ILCD personnel are expected to be respectful and, at all times, carry out their tasks to the best of their abilities.
+* ILCD values customers' feedback being essential in the improvement of ILCD services.
+* ILCD personnel shall strive to answer inquiries and requests from customers as satisfactorily and quickly as possible.
+* ILCD shall endeavor to avoid unnecessary, avoidable, unannounced interruption of its online services, including UVLe, iskWiki!, ILCD website.
+[[index.php?title=Category:DILC Matters]]