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==Support Levels on OVLe==
==Support Levels on OVLe==
OVLe has technical support on the following levels. The faculty can request what level of support he deems appropriate for certain periods.
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Revision as of 12:01, 12 March 2012

The Open Virtual Learning Environment (OVLe - ovle.upd.edu.ph) is a "clone" system of UVLe open to learners outside UP Diliman. To know more about OVLe, read UVLe.

Roles on OVLe

Role Description
Manager Managers can access course and modify them, they usually do not participate in courses.
Course Creator Course creators can create new courses.
Teacher Teachers can do anything within a course, including changing the activities and grading students.
Non-editing teacher Non-editing teachers can teach in courses and grade students, but may not alter activities.
Student Students generally have fewer privileges within a course.
Beadle Beadles can see logs and communicate with users
Teaching Assistant Teaching Assistants can do anything within a course, including changing the activities and grading students.




Support Levels on OVLe

OVLe has technical support on the following levels. The faculty can request what level of support he deems appropriate for certain periods.

Level Personnel Rotation
Level 5 24 hrs, 7 days a week
Level 4 16 hrs, 7 days a week
Level 3 16 hrs, weekdays
Level 2 8 hrs, 7 days a week
Level 1 8 hrs - weekdays