View source for Transparency in Government Communication from the Perspective of Information Officers

'''Abstract'''
 <Concepcion, S.M.T. (2017). Transparency in Government Communication from the Perspective of the Information Officers. Unpublished undergraduate thesis, University of the Philippines Diliman College of Mass Communication.  
The study looks into the narratives of government communicators from the 
Philippine Information Agency to understand how national information officers value and observe transparency in their profession. The study is guided by Fairbanks’ Three-Dimensional Model for Transparency in Government Communication to analyze the 
organizational dimensions of a transparent government communication and by Dervin’s 
Theory of Sensemaking to contextualize the subjective accounts of the informants who 
participated in the study.  The researcher was able to interview 11 information officers 
from five different divisions of PIA. The interviews revealed that the value of 
transparency is largely driven by the personal beliefs of the informants that transparency 
can build public trust, overcome communication barriers, improve the lives of Filipinos, 
and mitigate government corruption. The information officers also go through a series of 
organizational steps that reinforce transparency in their profession. These steps include 
human development programs, public consultations, adequate resource allocation, 
detailed documentation, effort recognition, and constant management supervision. The 
informants have also noted that public feedback, information laws, personal convictions, 
and organizational support can facilitate transparency in government communication. On 
the other hand, the factors that can hinder transparency in PIA include 
miscommunications with the administration, politics and corruption, protection of 
sensitive information, tediousness of bureaucracy, and lack of internal compliance. >
                                                
[https://iskomunidad.upd.edu.ph/flipbook/viewer/?fb=2012-15442-HARDBOUN View Thesis]
 
[[Category:College of Mass Communication Thesis]][[Category:Theses]][[Category:Department of Communication Research Thesis]][[Category:2017 Thesis]]