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	<id>https://iskomunidad.upd.edu.ph/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Knochoa</id>
	<title>Iskomunidad - User contributions [en]</title>
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	<updated>2026-06-23T06:57:35Z</updated>
	<subtitle>User contributions</subtitle>
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	<entry>
		<id>https://iskomunidad.upd.edu.ph/index.php?title=Consumer_Engagement_with_the_Facebook_Pages_of_the_Top_Corporations_in_the_Philippines&amp;diff=46452</id>
		<title>Consumer Engagement with the Facebook Pages of the Top Corporations in the Philippines</title>
		<link rel="alternate" type="text/html" href="https://iskomunidad.upd.edu.ph/index.php?title=Consumer_Engagement_with_the_Facebook_Pages_of_the_Top_Corporations_in_the_Philippines&amp;diff=46452"/>
		<updated>2015-12-16T17:11:55Z</updated>

		<summary type="html">&lt;p&gt;Knochoa: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Ochoa, K. T. (2015). Consumer engagement with the Facebook pages of the top&lt;br /&gt;
corporations in the Philippines. Unpublished Undergraduate Thesis, University of the&lt;br /&gt;
Philippines College of Mass Communication.&lt;br /&gt;
&lt;br /&gt;
From being part of traditional marketing, consumer engagement has now been&lt;br /&gt;
present online specifically on social media. With the growth of social media these past&lt;br /&gt;
years, corporations have utilized these sites for them to communicate and interact with&lt;br /&gt;
their consumers. This study looks into consumer engagement on the Facebook pages of&lt;br /&gt;
the top corporations in the Philippines. It seeks to determine how consumer engagement&lt;br /&gt;
differs across these top corporations and their respective industries.&lt;br /&gt;
Using the Engagement Pyramid and the Uses and Gratifications theory as the&lt;br /&gt;
study framework, a content analysis of 1278 posts was done across the 20 Facebook&lt;br /&gt;
pages of the top corporations. Findings showed there were corporations which were able&lt;br /&gt;
to facilitate consumer engagement in all levels while there were also corporations which&lt;br /&gt;
were in the early stages of using social media for engagement. Nonetheless, these top&lt;br /&gt;
corporations have promising capacities in further enhancing their Facebook pages and in&lt;br /&gt;
further increasing consumer engagement. &lt;br /&gt;
                                                &lt;br /&gt;
[http://iskwiki.upd.edu.ph/flipbook/viewer/?fb=2011-04074-Ochoa,-K View Thesis]&lt;br /&gt;
 &lt;br /&gt;
[[Category:Theses]][[Category:CMC Thesis]][[Category:Department of Communication Research Thesis]][[Category:2015 Thesis]][[Category:Thesis--Social Media Marketing]][[Category:Thesis--Consumer Engagement]]&lt;/div&gt;</summary>
		<author><name>Knochoa</name></author>
	</entry>
	<entry>
		<id>https://iskomunidad.upd.edu.ph/index.php?title=Consumer_Engagement_with_the_Facebook_Pages_of_the_Top_Corporations_in_the_Philippines&amp;diff=46451</id>
		<title>Consumer Engagement with the Facebook Pages of the Top Corporations in the Philippines</title>
		<link rel="alternate" type="text/html" href="https://iskomunidad.upd.edu.ph/index.php?title=Consumer_Engagement_with_the_Facebook_Pages_of_the_Top_Corporations_in_the_Philippines&amp;diff=46451"/>
		<updated>2015-12-16T16:27:55Z</updated>

		<summary type="html">&lt;p&gt;Knochoa: Created page with &amp;quot;Ochoa, K. T. (2015). Consumer engagement with the Facebook pages of the top corporations in the Philippines. Unpublished Undergraduate Thesis, University of the Philippines Co...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Ochoa, K. T. (2015). Consumer engagement with the Facebook pages of the top&lt;br /&gt;
corporations in the Philippines. Unpublished Undergraduate Thesis, University of the&lt;br /&gt;
Philippines College of Mass Communication.&lt;br /&gt;
&lt;br /&gt;
From being part of traditional marketing, consumer engagement has now been&lt;br /&gt;
present online specifically on social media. With the growth of social media these past&lt;br /&gt;
years, corporations have utilized these sites for them to communicate and interact with&lt;br /&gt;
their consumers. This study looks into consumer engagement on the Facebook pages of&lt;br /&gt;
the top corporations in the Philippines. It seeks to determine how consumer engagement&lt;br /&gt;
differs across these top corporations and their respective industries.&lt;br /&gt;
Using the Engagement Pyramid and the Uses and Gratifications theory as the&lt;br /&gt;
study framework, a content analysis of 1278 posts was done across the 20 Facebook&lt;br /&gt;
pages of the top corporations. Findings showed there were corporations which were able&lt;br /&gt;
to facilitate consumer engagement in all levels while there were also corporations which&lt;br /&gt;
were in the early stages of using social media for engagement. Nonetheless, these top&lt;br /&gt;
corporations have promising capacities in further enhancing their Facebook pages and in&lt;br /&gt;
further increasing consumer engagement. &amp;gt;&lt;br /&gt;
                                                &lt;br /&gt;
[http://iskwiki.upd.edu.ph/flipbook/viewer/?fb=2011-04074-Ochoa,-K View Thesis]&lt;br /&gt;
 &lt;br /&gt;
[[Category:Theses]][[Category:CMC Thesis]][[Category:Department of Communication Research Thesis]][[Category:2015 Thesis]][[Category:Thesis--Social Media Marketing]][[Category:Thesis--Consumer Engagement]]&lt;/div&gt;</summary>
		<author><name>Knochoa</name></author>
	</entry>
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